Terms and conditions
Monday-Friday: 9:00 - 17:00
Saturday: 9:00 - 13:00
Phone: +359 32 58 29 94
Mobile: +359 886 38 92 28
Mobile: +359 898 84 10 10
Information about the "Terms and Conditions"
1. Purchase agreement:
The beginning of the business relationship between the user and Tintcom Ltd. begins when the user sends the order, precisely: after completing the required personal or corporate data, agree with the general conditions of sale of goods from Tintcom Ltd. and pressing the "I confirm my order ".
2. Making an order:
The execution of the order begins when an employee of the company accepts it. If the order is sent to us during a non working day or outside working hours but within the working week, it will begin its implementation accordingly: at the beginning of next week or the next working day, the customer receives the ordered goods within 1 to 3 working days for Republic of Bulgaria and 7 to 15 working days for the rest of the world after payment. If there is any change in the value of the ordered goods between the sending of the order and and the dispatch of the goods, the customer pays the goods on the price at which it was ordered.
3. Change or cancelation of the order:
The client has the right to change his order or to withdraw it within one hour on a working day from the time of submission. In case of a change in the order the consumer is not obliged by the contract to buy goods of the same value, and goods of the same brand. If an invoice is issued, it is canceled or credit note is issued. The acceptance protocol is destroyed. When the method is card payment, the amount is recovered by order of the inverse operation to the card that payment is made with within 7 working days.
If you want to return the product, you can do it within 7 working days of receipt. The product must be in original packaging, unused and undamaged, with all accompanying documents.
All value of the products are restored by bank transfer or postal order without the delivery costs by TINTCOM Ltd.
In the event that payment is made by bank card, refunds shall be made by order of the inverse operation to the card that the payment is made within 7 working days of receipt of the product by TINTCOM LTD.
When you are using this website you may be asked to enter personal information.The information will be used only for the purposes for which will be sought and in accordance with the rules of confidentiality.
Providing the information to third parties
We will not sell or transmit information to third parties without your consent, except to service offers, requests and orders related to the operation of the website and our company.
We reserve the right to perform statistical analyzes of user behavior in order to report their interest in the offered information and products.
You should be aware that data and information is collected through "cookies." Cookies are small text files through which the site recognizes visitors, monitors their behavior in order to improve the content and statistics. Cookies do not cause harm to your computer. If you do not want to provide information through cookies, your browser allows to disable them.
Renewal of information
You can notify us of changes, corrections to the data, that you previously provided, using the "Contact" section. As a result, we will change your data from our database. If you want deletion / complete delete / of your information from our database, it may be impossible because of the way the system works.
Changes to the confidentiality of information
We reserve the right to change, update "the conditions of confidentiality of information" at any time.If you are registered on this site, you will be notified about these changes. If this does not happen, please review this section each time you visit the website.
Information can be transferred by us to our servers and in other countries. Any transfer of information is in accordance with the laws in the European Union, the United States and Britain to protect personal data.